Terms of service
Terms of Service Last updated: March 2026
Welcome to Bougie Rallumée. By visiting or placing an order on bougierallumee.com, you agree to the following terms. Please read them carefully.
1. General
These Terms of Service apply to all visitors, customers, and users of bougierallumee.com. Bougie Rallumée is registered in the Netherlands. By using our website or placing an order, you agree to these terms in full.
We reserve the right to update these terms at any time. Changes will be posted on this page with an updated date.
2. Products
We make every effort to display our products as accurately as possible. However, colors and appearances may vary slightly depending on your screen settings.
All products are subject to availability. We reserve the right to discontinue any product at any time without notice.
3. Orders
By placing an order, you confirm that:
- You are at least 18 years old
- The information you provide is accurate and complete
- You are authorized to use the payment method provided
We reserve the right to cancel or refuse any order at our discretion — for example in cases of suspected fraud, payment issues, or stock limitations. If we cancel your order, you will be notified and fully refunded.
4. Pricing
All prices on bougierallumee.com are listed in the applicable currency for your region and include VAT where required by law. Shipping costs are calculated and shown at checkout.
We reserve the right to change our prices at any time. Price changes will not apply to orders already confirmed.
5. Payment
We accept the following payment methods:
- Credit card (Visa, Mastercard, American Express)
- Apple Pay
- iDEAL
- Bancontact
- UnionPay
- Klarna (Buy Now, Pay Later)
Payment is processed securely through our payment providers. Bougie Rallumée does not store your full payment details. By completing a purchase, you confirm that you are authorized to use the selected payment method.
For Klarna orders, Klarna's own terms and conditions apply in addition to ours.
6. Shipping & Delivery
Orders are processed and shipped within the timeframe stated on our website at the time of purchase. Delivery times are estimates and may vary depending on your location and carrier.
Bougie Rallumée is not responsible for delays caused by shipping carriers, customs, or circumstances outside our control.
For full details, please refer to our Shipping Policy.
7. Returns & Refunds
All returns and refunds are handled in accordance with our Return & Refund Policy, which forms part of these Terms of Service.
8. Intellectual Property
All content on bougierallumee.com — including but not limited to text, images, logos, product names, and design — is the property of Bougie Rallumée and protected by applicable intellectual property laws.
You may not reproduce, distribute, or use any of our content without prior written permission.
9. Limitation of Liability
To the fullest extent permitted by law, Bougie Rallumée shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
Our total liability shall not exceed the value of the order in question.
10. Governing Law
These Terms of Service are governed by the laws of the Netherlands. Any disputes shall be submitted to the competent court in the Netherlands, unless mandatory consumer protection laws in your country require otherwise.
Consumers in the EU may also use the European Commission's Online Dispute Resolution platform at ec.europa.eu/consumers/odr.
11. Contact
For any questions regarding these terms, please contact us at:
📧 info@bougierallumee.com 🌐 bougierallumee.com 📱 @bougierallumee
